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The magazine - Introduction
Names and News - Keeping their distance
Names and News - Funny business
My Working Life - 911 operator Chris Paquette
Office Blues - Kathrin Hauger
Head-to-Head - Do we need more road tolls
Intercultural Communication - Working with Russia
Office Talk - The Maine Event
Careers - Dressing for success
Insight - Business news with Deanne Corbett
The exercises - Introduction
False Friends - Exercise Translation
Say It in Style - Talking about yourself
Pronunciation - Voiced and voiceless consonants
Authentic English - Arranging a meeting
Telephoning - Using the right level of formality
Telephoning - Translating phone phrases
Telephoning - Sounding more professional
Telephoning - Being positive
Grammar - Conditionals
English on the Move - Booking a flight
Conclusion