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The magazine - Introduction
Good night, ladies (p. 8)
Shirt and sweet (p. 10)
Views on immigration (p. 26)
Office Blues (p. 16)
Tour operator Jimmy Ntintili (p. 59)
Working in Saudi Arabia (p. 28)
Career coach Deborah Brown (p. 94)
Money for spam (p. 36)
Adrian Furnham (p. 84)
In my cube (p. 48)
Heather Grabbe on the EU (p. 12)
Business news with Erica Gingerich
The exercises - Introduction
Exercise (p. 56)
Ken Taylor on chairing meetins (p. 64) - Starting meetings
Ken Taylor on chairing meetins (p. 64) - Managing conflict
Ken Taylor on chairing meetins (p. 64) - Closing meetings
Phone arrangements (p. 93)
Using articles (p. 50)
Ken Taylor on empowerment (p. 80)
Persuading (p. 57)
Conclusion